Spokane County has signed a 15-year interlocal agreement with the city of Spokane for the implementation and maintenance of a new Emergency Dispatch Response and Records system.
The current Computer Aided Dispatch and Records Management System is almost 20 years old, and the demands of changing technology have limited its usefulness to law enforcement, county officials said Tuesday.
“From start to finish, this has been a highly collaborative effort that involved a joint county and city project team that met every two weeks for more than a year,” said county Commissioner Shelly O’Quinn. “As a result of thousands of hours of work, we have selected a system that will cost approximately 50-percent less than what we had first anticipated.”
The New World Systems suite will replace the old system and realign the data integration process with national metrics at a cost of $2.9 million. Under the terms of the agreement, Spokane County is the contracting agency.
The new system will provide better access to reliable data and the ability to share data between law enforcement agencies.
“The new system will be GIS-centric (Geographic Information System), or map-based, which will facilitate more efficient dispatching and utilization of law enforcement officers, and faster data gathering for the safety of our citizens,” O’Quinn said.